Mollie West Duffy is an author, speaker, and organizational development expert specializing in workplace culture and emotional intelligence. She co-authored No Hard Feelings and Big Feelings, which explore the role of emotions in leadership, teamwork, and productivity. West Duffy has consulted for companies ranging from fast-growing startups to global corporations, helping leaders navigate change and foster healthy communication. She teaches practical tools for feedback, conflict resolution, and resilience. Her writing blends behavioral science with relatable workplace stories, making complex concepts accessible. She is a sought-after speaker at conferences on leadership, culture, and human-centered management. West Duffy’s work encourages organizations to balance performance with empathy.